Privacy Policy for iLearnSTEM

Introduction

Welcome to iLearnSTEM, an adaptive and personalized learning platform designed to enhance the study and practice of core STEM subjects for high school students in Grades 9-12. Your privacy is important to us, and we are committed to protecting the personal information of all users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information from users, including:

• Name
• Email Address (for account creation and communication)
• Country
• User-generated content (e.g., answers to quizzes, progress reports)
• Payment information (processed securely by Stripe — we do not store your credit card details on our servers)

1.2 Non-Personal Information

We also collect non-personal information such as:

• Device Information (e.g., device type, operating system, browser type)
• Usage Data (e.g., pages viewed, time spent on the app, clickstream data)
• Performance Data (e.g., how students interact with the content)

2. How We Use Your Information

2.1 Personal Information

We use personal information to:

• Create and manage user accounts
• Customize the learning experience to suit each student's needs
• Provide personalized feedback and progress reports
• Process subscription payments and manage billing
• Communicate with users regarding their account and services
• Respond to inquiries and provide customer support

2.2 Non-Personal Information

Non-personal information is used to:

• Improve the functionality and performance of the app
• Analyze user trends and behavior to enhance the learning experience
• Ensure the app is secure and operates efficiently

3. Sharing of Information

3.1 Third-Party Service Providers

We may share personal information with trusted third-party service providers who assist us in operating our app, conducting our business, or providing services to our users. These include:

• Stripe — our payment processor, which handles all credit card transactions and subscription billing. Stripe's privacy policy can be found at stripe.com/privacy. We do not store your full credit card number on our servers.

These third parties are obligated to keep your information confidential and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Children's Privacy

iLearnSTEM is designed for high school students in Grades 9-12. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

5a. Payment and Subscription Data

When you subscribe to a paid plan, your payment is processed securely by Stripe. We store your subscription status, plan type, and billing period on our servers, but we do not store your full credit card number, CVV, or other sensitive payment details. Stripe may collect additional information as described in their privacy policy.

You can manage or cancel your subscription at any time from your account billing page.

6. User Rights

Users have the right to:

• Access their personal information stored on our platform
• Request corrections to any inaccurate or incomplete information
• Request deletion of their personal information
• Opt-out of data collection or specific uses of their data

To exercise any of these rights, please contact us at the email address listed below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify users of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. We encourage users to review this Privacy Policy periodically to stay informed about how we are protecting their information.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: